MegaPari Privacy Policy

This document describes the collection, processing, protection, sharing, and disposal of personal data in our online services. The purpose is to provide objective information on how information is used throughout the data lifecycle. The use of data is based on user consent and other legal grounds provided for in the LGPD, when applicable. The policy complements the Terms of Use and should be read in its entirety.

Privacy and Data Protection

  • Data collected
    • Identification and verification: name, date of birth, identity documents, selfies for KYC, minimum age data.
    • Contact and account: email, phone number, language, settings, and usage preferences.
    • Transactions: deposit and withdrawal history, tokenized payment methods, receipts.
    • Technical and usage: IP address, device, browser, access logs, cookies, approximate geolocation, interactions on the website.
  • Purposes of collection
    • Open, maintain, and authenticate the user account, provide services, and execute the contract.
    • Comply with legal and regulatory obligations, including fraud prevention and AML/CFT.
    • Ensure integrity of operations and customer support.
    • Improve the website, personalize the experience, and perform statistical analysis.
  • Safety measures
    • Encryption in transit and at rest, profile-based access control, event logging and monitoring, periodic testing and auditing, incident management, vendor assessment, and staff training.
  • Rights of the data subject (LGPD)
    • Confirmation and access to data; correction of incomplete, inaccurate, or outdated data; anonymization, blocking, or deletion of unnecessary or excessive data; portability; information about sharing; revocation of consent; opposition when applicable; review of automated decisions; complaint to the ANPD.
  • Compliance
    • Compliance with the LGPD, the Brazilian Civil Rights Framework for the Internet, and applicable industry standards in Brazil, with the adoption of international data protection standards.

Use of Collected Information

  • Provision of services and account operation
    • Registration, login, identity verification, customer service, and transaction execution.
  • Security and compliance
    • Fraud detection and prevention, integrity verification, AML/CFT, age verification, and legal compliance.
  • Communication
    • Operational messages, security alerts, and information about policy changes.
  • Customization and improvement
    • Content adjustment, user experience, and website improvements based on statistical analysis and usage data.
  • Marketing
    • Promotional messages sent only with consent, with the option to unsubscribe at any time.
  • Legal basis
    • User consent, contract performance, compliance with legal or regulatory obligations, regular exercise of rights, and legitimate interest, observing transparency, necessity, and data minimization.

Access to Information

  • Exercise of rights
    • Requests for confirmation, access, correction, portability, and deletion can be made in the logged-in area or through the privacy channel indicated on the support page.
    • To protect the user, the platform may request proof of identity before fulfilling the request.
    • Responses will be provided within the legal deadlines, stating the legal basis and scope of the processing.
  • Correction and deletion
    • Inaccurate data will be corrected upon request. Data may be deleted when no longer needed, subject to retention for compliance with legal obligations, fraud prevention, and the exercise of rights in judicial and administrative proceedings.
  • Checks and payments
    • By using MegaPari, the user consents to security checks, identity validations, and payment data processing by authorized providers, in accordance with the stated purpose.

Protection of the Privacy of Children and Adolescents

  • The website and services are intended exclusively for persons aged 18 or older.
  • The operator cannot confirm age without documents. In case of suspected use by minors, the account is blocked until verification is complete.
  • Parents or guardians may request the deletion of personal data of minors who have been improperly registered through the privacy channel, presenting supporting documents.

International Data Transfers

  • Personal data may be processed outside Brazil, in countries where payment providers, verification services, hosting, and support operate.
  • Use of the website constitutes consent to international transfer, in accordance with the LGPD and other applicable regulations.
  • Partners receive only the necessary information, under contractual clauses that require confidentiality, security, defined purpose, and adequate protection standards.

Use of Cookies

  • What are they?
    • Cookies are small files stored in your browser that save information about your browsing activity on the website.
  • Purposes
    • Statistics and behavioral analysis to understand service usage.
    • Customization of content and features.
    • Improved website performance and security.
  • Retention
    • The standard retention period is up to 1 year, depending on the cookie category.
  • Cookie management
    • Users can manage preferences in their browser or in the privacy settings on the website. Blocking certain cookies may affect essential functionality.

Acceptance of the Privacy Policy

  • By using the online services, the user expresses full acceptance of this policy and the data processing conditions described herein.
  • In case of different versions, the most recent version available in this document shall prevail.
  • Continued use of the service after updates indicates agreement with the published changes.

Third-Party Privacy Practices

  • Sharing
    • Data may be shared to comply with the law, comply with orders from authorities, resolve disputes, execute contracts, process payments, perform KYC/anti-fraud checks, provide hosting and support.
  • Transparency
    • The list of third-party categories and the purpose of sharing is provided in this document or upon request. When required by law, the user will be notified of the scope of sharing.
  • Consent and legal basis
    • By providing data, the user consents to the sharing necessary for the stated purpose, without prejudice to other legal bases permitted by the LGPD.
  • Third-party liability
    • Third parties have their own privacy policies. It is recommended that you read them carefully before providing personal information to such entities.

Updated:

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By clicking "Accept All Cookies", you consent to the use of cookies or similar technologies as described in our Cookies policy and Privacy policy.

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